Delivery is a Critical Offering Delivery capabilities now are even more crucial for many hospitality and retail companies as they try to remain open and support clients amid the pandemic. Revel’s Delivery XT solution is fast and easy-to-implement for companies […]
Delivery is a Critical Offering
Delivery capabilities now are even more crucial for many hospitality and retail companies as they try to remain open and support clients amid the pandemic. Revel’s Delivery XT solution is fast and easy-to-implement for companies who wish to control their own delivery operations. This solution helps operators improve earnings and have greater control over the customer experience.
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How the Delivery XT Solution Helps
For companies looking to drive greater revenue from delivery solutions, Delivery XT provides new alternatives for optimizing returns on shipping orders. Powered by Captain AI applications, the solution enables operators to fully manage orders from their particular platforms. It offers the latest in delivery management technologies including:
-Driver monitoring -Order grouping -Delivery time quotes -Order confirmation and status updates
“Delivery has been a lifeline for merchants throughout the pandemic and restaurants and retailers are now seeing the benefits of having their own native offering rather than relying entirely on third-party suppliers,” stated Chris Lybeer, chief strategy officer, Revel Systems. “Since delivery improvements were already on our roadmap, we have fast-tracked these developments in reaction to the industry need. Delivery XT enhances the customer experience through every step of the buying process, ensuring continuous communication and clear expectations from the beginning.”
Solution is Fully Integrated
Delivery XT integrates directly with Revel’s POS. It provides seamless order stream and analytics for operational simplicity and improvement. Revel’s cloud-based solution also allows for system-wide, real-time updates and insights.
Characteristics like driver monitoring and delivery time quotes enhance the consumer experience for diners eating at home. Additional features, such as automatic route optimization, will also be available for future app versions.
“With Delivery XT we are ready to actually improve the experience for our clients. Food occurs quickly, so it is still hot and fresh when it is delivered, and with native delivery we are able to skip third-party delivery fees on these orders,” stated Michael DeAngelo, proprietor, Wok Hei. “We can also remain in constant communication with our clients, helping them monitor their orders before the food reaches on their doorway.”
Data shows many have managed to keep their company afloat in this challenging time. In actuality, takeout and delivery searches that’s up 148 percent. Accordingly, predictions reflect the off-premise dining tendency could be here to stay.
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