The holiday buying season is retail’s biggest breadwinner, earning almost 30% of yearly sales annually and climbing. While the amount of holiday shoppers turning to e-commerce keeps growing, brick and mortar remains the system of choice for purchasing gifts. A […]
The holiday buying season is retail’s biggest breadwinner, earning almost 30% of yearly sales annually and climbing. While the amount of holiday shoppers turning to e-commerce keeps growing, brick and mortar remains the system of choice for purchasing gifts. A majority 55% of tech-obsessed Gen-Z clients report intending to go in-store for the 2019 Holiday shopping season. Retail partnerships can improve the experience of these shoppers.
In a competitive landscape, offering run of the mill gifting opportunities is not enough. Whether it is something which elevates the purchasing experience, or permits the client to check off errands of their to-do listing while they shop, these partnerships are only as useful as they’re engaging. And once customers are in store, there are opportunities at every corner to drive earnings.
Unwrapping innovative partnerships
Groceries, toiletries, fashion, beauty, a last second gift–mass retailers have everything. But to become customers’ first choice holiday destination, retail partnerships can help deliver more. An unexpected partnership serves two essential purposes: it may surprise and delight consumers who stopped in for something else, or draw in clients intrigued by the venture.
Mass merchandisers can catch foot traffic through retail partnerships and capture shoppers’ eyes with innovative, daring, fun, and entertaining signage and displays throughout the store. As an additional bonus, many customers are drawn in because spouses tend to be digital natives, and a mass retail venture gives customers the chance to interact with these online brands in-person.
Racing toward the holidays
There is still time to leverage this sort of cooperation ahead of the holidays. Here are a couple of of the mass merch gamers which are thinking ahead of the gifting game.
After piloting an Amazon return program, Kohl’s announced the free returns will be available in most store locations. In time for the season of returns and exchanges, the behemoth department shop’s partnership with the leading online merchant is guaranteed to come as a relief for shoppers. Say that a client has chosen to do their shopping online, only to discover an e-comm buy is the wrong size or different than pictured…but time is running out to get a new present. Then what? A client can go to any Kohl’s store to return the merchandise and get a shiny new one from Kohl’s choice without difficulty.
Drugstore giant Walgreens also recently introduced a partnership with premium beauty subscription firm Birchbox. With engaging screens that let clients hand-select the elements of their individualized beauty box, the encounter holds a little festive fun for shoppers. In most stores, the place is strategically by the drugstore. Those exercising for cold medication on a wintry night may be amazed to find Birchbox there too, caring for all their gifting needs. And unlike pre-made gift boxes, where half of the things could go to waste in the recipient’s home, these tailor-made boxes are 100% guaranteed to delight–and they play in the growing tendency for personalization in a variety of forms.
Nordstrom and Rent the Runway made waves by introducing a partnership where Nordstrom places would home drop-off boxes to the designer rental agency. The roll-out is restricted initially but has the capacity to grow–and help the merchant capitalize on the holiday season. Rent the Runway’s rentals are popular for parties and parties –a client returning their party dress may easily spot another they would like to buy on Nordstrom’s racks while they are in-store.
All these partnerships cater to what clients want and need: advantage, efficacy, and an experience that will help them find the ideal gift quicker as the holidays approach. And ideas like these will help sustain momentum through post-holiday returns, the New Year, and beyond.
See more :
Giving gifts a presence
Obtaining an idea into reality takes tactical and some from the box thinking. You need to position your partnership for maximum effects. Consider the following:
- Are you maximizing partnership visibility with your shop windows to capture foot traffic?
- How are you currently looking the venture in shop? Does your signage map out a transparent runway to draw customers through the aisles?
- Going past the novelty or surprise factor, how do you position your partnership to convert to sales?
- Do you have key screen touchstones to catch consumers as soon as they’re in your shop?
- How do you bring in technology–if in an app, through AR-enhanced signage, or another means to add convenience?
Fashion Inclusivity for Every Body
A few decades ago, tags such as”big & tall” and”plus-sized” marginalized customers with different sizing needs by the rest of the retail sector. Fashion inclusivity wasn’t a priority for most retailers. From drab screens to less-than-ideal positioning, specialty sizing and other specialty items were frequently placed to the sideout of view, or merchandised with less verve than more mainstream choices.
Fast forward to 2019, where body positivity and style inclusivity on a new level are essential. For retailers, it’s exigent that texting be size-inclusive. If you are not tailoring your retail environment to everybody , you might be passing up a main area of the market coming through your doors and alienating a lot of your best clients.
Making your retail brand more inclusive is easy and direct. It requires a smarter approach–
How large is the market for alternative sizing?
1 third of girls in the U.S. recognize as plus-sized. The marketplace for plus-sized clothing is expected to grow at a 4 percent CAGR–reaching $24 billion in annual sales by 2024, according to a report by Coresight. The plus-sized men’s economy is increasing at a slower pace, but it is still getting more of a focus for retailers as men become more outspoken about dimension inclusivity.
The demand for more choices is greater than ever before. And past that, consumers do not just want new specialty brands available to them–they need to have the ability to locate and try on their dimensions in shops and revel in the identical fashion accessibility as everybody else.
How do retailers be more inclusive?
Standard-sized (in other words, extremely small-sized) mannequins are getting less and less common on retail floors. Shoppers can more readily relate to inclusive offerings when presented with a closer picture of themselves–and their ability to envision possibilities than multiplies. Striking, well-marked screens can highlight garments in each size and help clients feel more welcome.
Retail floor space is expensive and every square foot counts. It isn’t always cost-effective to carry every size in every colour or variation. However, if there is 1 thing the retail sector has heard from Bonobos, it is that clients are willing to wait a few days to have the specific thing they want sent to them. Shoppers are embracing the ease of showroom shops . The same model applies when it comes to plus sizes–a”showroom of fashions” woven seamlessly into flooring fixtures allows your clients to try for fit and arrange for certain preference. The result: the perfect mixing of brick-and-mortar and e-commerce.
The objective is a setting that enables all consumers to see themselves in an affirming, positive manner, in addition to the ability to see themselves in that lifestyle (office, household configurations, home, traveling, exercising ).
Who is winning over the market?
From big-box shops to direct-to-consumer brands, retailers of all kinds are adapting to meet today’s customer requirements.
Women’s activewear brand Athleta has long been a pioneer of inclusivity, with a diverse cast of girls of sizes, body types and ages in its own campaigns (and refusing to photoshop the versions ). Splashed across in-store signage and banners, the graphics help Athleta fortify their mission of earning all girls feel healthy and confident–and making the shopping experience more comfortable for everybody. The evidence is in the amounts : over the GAP portfolio, Athleta has the greatest earnings growth and same-store sales.
Likewise Aerie exhibits their signature loungewear and swimwear on versions of all sizes and encourages shoppers to flaunt stretch marks and other imperfections. By unretouched campaigns to those people with special needs, the brand has gained a loyal following of enabled shoppers.
Target has made mass retail more inclusive by providing the vast majority of the premium private label fashions in extended sizing and merchandising these sections in a more appealing manner. Their plus-sized mannequins wear the exact same trends seen across other sections. Unlike smaller-footprint shops, Target has the latitude for broader offerings in store–and the mega retailer’s clients can attempt to purchase in the present time.
E-commerce merchant ASOS uses technology in an innovative manner to help customers navigate their way into the appropriate size. The brand leverages AR using its Virtual Catwalk app, where consumers can try on menswear or womenswear from the comfort of home and watch available sizing. This application can easily be moved in store using AR-activated signage to deliver a product to life and showing its own design and use through the lens of technology.
These examples reveal the myriad ways to earn retail more universal–and show that creating inclusivity isn’t a complicated aim. The very best brand plans take the”specialization” from specialization sizing and simply provide a better, improved retail experience for everybody.
Creating inclusivity proactive, not reactive
Consumers want to shop where they feel encouraged. Positive imagery, a broad assortment of size offerings along with a welcoming in-store environment send the message that you respect your audience.
When looking at the sales floor, ask yourself,”Am I limiting who can store at my store?”
Here is how to avoid projecting a one-size-fits-all air:
- Do your mannequins reflect different body types?
- Are your displays passive or are they enabling?
- Are you really making the in-store finding frictionless; assisting the consumer to buy or order in any dimension?
- Are you looking at ways to enfold AR to the shopping experience so that shoppers can picture themselves in the garment at whim?
Today, more than ever, it is important for lasting retail to cultivate and encourage a culture of inclusivity to be able to stay relevant.
►►► ConnectPOS is a cloud-based POS software compatible with multiple platforms including Magento, Shopify & Shopify Plus, and BigCommerce.